Jewelry only – All returns must be accompanied by a sales receipt within 30 days for a full refund, (assuming the merchandise has not been sized, changed, damaged or worn). Nacol’s will deduct from the refund any sizing work or damage done to the jewelry while in possession of the purchaser.
Sizing a ring requires e-mail contact with the store at [email protected] to establish correct size and any applicable charges. Please note the first size in the sizing process is free.
Watches must be returned within 10 days of purchase. Additionally, they cannot be sized or worn and must have the original box, links and papers.
All special orders and custom makes must be paid in full and no refunds will be given on the merchandise. Please contact us for special pricing.
Lay-a-way payments will not be accepted over the internet. All Lay-a-ways must be initiated in person.
Returns must be shipped to the following address in this exact readout:
3802 Johnston St. (Ste B.)
Lafayette, La. 70503
(We recommend shipping Fed-Ex or Post office registered return receipt).
William S. Nacol Jewelry Co. is not responsible for returned merchandise that it does not receive for whatever reason, (incorrect return address, lost in transport, etc…).
Please allow 2-3 weeks for processing returns, this allows for shipping time, inspection, re-stocking and invoicing. Refunded amount will be minus any shipping charges from original transaction.
We will not accept COD return deliveries.
Prices subject to change without notice. Not responsible for printing errors.
**We cannot address every situation within these policies;
therefore we reserve the right to change our policies at any time.